Last updated: October 2026

1. About These Terms

These Terms & Conditions ("Terms") govern your use of the 7Skyee UK website and your purchase or use of services provided through the website.

By accessing our website, booking a consultation, purchasing a service or otherwise using our services, you agree to these Terms.

Please read these Terms carefully before purchasing a service.

If you do not agree with these Terms, you should not use our website or purchase our services.

These Terms should be read together with our:

• Privacy Policy

• Cookie Policy

• Refund Policy

Where there is a conflict between these Terms and a specific written agreement between you and 7Skyee, the specific agreement will take precedence to the extent of the conflict.

2. Who We Are

The website and services are provided by:

7Skyee Consultancy Pvt Ltd

For general enquiries:

Email: info@7skyee.net

7Skyee provides recruitment, career and professional support services, including career coaching, interview coaching and CV writing.

Our UK website is designed to provide online career support to customers in the UK and elsewhere where our services are available.

3. Our Services

7Skyee currently offers career support services including:

• Professional CV Writing

• Interview Coaching

• Career Coaching

• Online consultations and related career support

The specific services, package contents, number of sessions, duration and price are displayed on the relevant service page at the time of purchase.

We reserve the right to update, modify or discontinue services from time to time.

Any change will not affect a service that you have already purchased unless the change is required by law or agreed with you.

4. Service Information

We aim to ensure that information about our services, including descriptions, package contents and prices, is accurate and up to date.

Before purchasing, you should review the service description and package information carefully.

Where a service includes multiple sessions, the number and approximate duration of those sessions will be stated on the relevant service page.

Where a service includes the review of documents or information provided by you, you are responsible for ensuring that the information supplied is accurate and complete.

5. Eligibility

Our career services are intended primarily for adults and working professionals.

By purchasing a service, you confirm that:

• You are legally capable of entering into a contract.

• The information you provide to us is accurate.

• You are purchasing the service for lawful purposes.

• You will use the service in accordance with these Terms.

If you are purchasing a service on behalf of another person, you confirm that you have the authority to do so.

6. Booking a Consultation or Coaching Session

Where a service includes a consultation or coaching session, you will be provided with the available booking options.

You are responsible for selecting a suitable date and time and providing accurate contact information.

Sessions are normally delivered online unless otherwise agreed.

You should ensure that you have:

• A suitable internet connection

• A compatible device

• A suitable environment for the session

• Any documents or information required for the service

Booking confirmation and other service-related communications may be sent by email.

7. Rescheduling and Missed Sessions

If you need to change a scheduled session, please contact us as early as reasonably possible.

Where our booking system permits rescheduling, you may select another available time.

If you fail to attend a scheduled session without reasonable notice, the session may be treated as used.

Where exceptional circumstances arise, we may, at our discretion, agree to reschedule the session.

We will consider reasonable requests fairly and in accordance with applicable consumer law.

8. Prices and Payment

The price payable for a service will be the price displayed on the website at the time you place your order.

Prices will be displayed in pounds sterling (£) unless otherwise stated.

Payment must be completed through the payment method made available at checkout.

Your order is not confirmed until payment has been successfully processed and the relevant confirmation has been issued.

We may use third-party payment providers to process transactions.

We do not normally have access to your complete payment card details.

9. Contract Formation

When you place an order through the website, you are making an offer to purchase the selected service.

Your order will be accepted when we confirm the purchase or otherwise confirm that the service has been booked.

The resulting contract is between you and 7Skyee Consultancy Pvt Ltd.

Information provided on the website about a service, including its description, price and package contents, forms part of the information provided to you before purchase.

For online contracts, we will provide appropriate confirmation of the transaction and relevant service information. UK consumer rules require certain information to be provided before a distance contract is concluded and impose specific requirements where an online order creates an obligation to pay. Legislation.gov.uk

10. Cancellation and Refunds

We want customers to have a reasonable opportunity to review their purchase before personalised professional work begins.

Our Refund Policy explains the circumstances in which a refund may be available.

Where applicable consumer cancellation rights apply to your purchase, those rights will not be excluded by these Terms.

For many distance contracts for services, UK consumer legislation provides a 14-day cancellation period. There are specific rules where a customer asks for a service to begin during that period, including circumstances in which the customer may be required to pay for services supplied before cancellation. Legislation.gov.uk

If you request that personalised work or a service begins before the end of any applicable cancellation period, you may be asked to expressly acknowledge this request.

Once personalised service work has commenced, cancellation and refund rights may be affected by the service already supplied, subject always to applicable law.

For full details, please see our:

Refund Policy

11. Personalised Services

Some of our services involve work specifically prepared for you, including:

• CV content and revisions

• Interview preparation

• Career assessment

• Career guidance

• Personalised recommendations

• Coaching and consultation

Because these services are personalised, you are responsible for providing the information reasonably required for us to deliver the service.

Delays caused by incomplete, inaccurate or late information may affect the delivery of the service.

12. Your Responsibilities

To help us provide the service effectively, you agree to:

• Provide accurate and relevant information.

• Provide requested documents within a reasonable time.

• Attend scheduled sessions on time.

• Participate actively in coaching or consultation sessions.

• Treat our staff and service providers respectfully.

• Not provide information that you know to be false or misleading.

• Use our services only for lawful purposes.

You remain responsible for decisions you make based on information, guidance or recommendations provided during our services.

13. No Guarantee of Employment

Our career services are designed to improve your preparation, presentation, career decision-making and professional positioning.

However, we do not guarantee:

• That you will obtain employment.

• That you will receive an interview.

• That you will receive a job offer.

• That you will achieve a particular salary.

• That you will secure a promotion.

• That a particular career change will be successful.

Recruitment decisions are made by employers and other third parties and are outside our control.

Our services should therefore be viewed as professional career support rather than a guarantee of a particular employment outcome.

14. CV Writing Services

Where you purchase a CV Writing service, we will use the information you provide to prepare or improve your CV in accordance with the package purchased.

You remain responsible for ensuring that the information contained in your CV is truthful and accurate.

We do not knowingly create or include false qualifications, employment history, achievements or other misleading information.

You should review the completed document carefully before using it for applications.

Unless specifically included in your package, additional documents, revisions or services may be subject to additional charges.

15. Interview Coaching

Interview Coaching is intended to help you prepare for interviews through structured preparation, practice, feedback and guidance.

The content of coaching sessions may include interview questions, answer development, mock interviews, examples and communication techniques.

We cannot guarantee that an employer will ask questions covered during a coaching session or that coaching will result in a successful interview.

The final use of any preparation or advice remains your responsibility.

16. Career Coaching

Career Coaching provides structured support to help you consider your career options, strengths, priorities and next steps.

Career Coaching does not constitute legal, financial, medical, psychological or other regulated professional advice.

We do not make decisions on your behalf.

The purpose of coaching is to help you assess your situation and make informed career decisions based on your own circumstances and goals.

17. Intellectual Property

Unless otherwise stated, the content of the 7Skyee website, including text, graphics, branding, design, images, logos and other materials, is owned by or licensed to 7Skyee and is protected by applicable intellectual property laws.

You may use documents specifically prepared for you as part of a purchased service for your own personal and professional purposes.

You must not reproduce, resell, distribute, publish, copy or commercially exploit 7Skyee's materials, templates, training content or other proprietary materials without our prior written permission.

18. Confidentiality

We will treat information you provide to us in connection with your services with appropriate care and confidentiality.

We may need to disclose information to trusted service providers where necessary to deliver the service, operate our website, process payments or provide technical support.

Our handling of personal information is explained in our:

Privacy Policy

19. Third-Party Services

We may use third-party providers to support our website and services, including providers of:

• Payment processing

• Online booking

• Email communication

• Website hosting

• Analytics

• Technology and security services

These providers may process information on our behalf or independently in accordance with their own terms and privacy policies.

Where you access a third-party service through a link on our website, that service may be governed by the third party's own terms and conditions.

20. Website Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt to gain unauthorised access to our systems.

• Introduce malicious software or harmful code.

• Interfere with the operation or security of the website.

• Copy or reproduce website content without permission.

• Use our website to distribute misleading or unlawful material.

We reserve the right to restrict or suspend access where we reasonably believe that these Terms have been breached or that the security or integrity of our website is at risk.

21. Website Availability

We aim to keep our website and online services available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted or free from technical errors.

Website availability may be affected by maintenance, technical problems, third-party services, internet connectivity or circumstances outside our reasonable control.

22. Our Liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

In particular, nothing in these Terms is intended to exclude or restrict your statutory consumer rights.

Where you purchase services as a consumer, applicable law provides protections regarding the quality and performance of services. For example, the Consumer Rights Act 2015 generally requires services to be performed with reasonable care and skill. Legislation.gov.uk

Subject to applicable law, we will not be responsible for losses that:

• Were not reasonably foreseeable when the contract was entered into;

• Result from information supplied by you being inaccurate or incomplete;

• Result from your failure to follow reasonable instructions;

• Result from circumstances outside our reasonable control.

Nothing in these Terms limits or excludes liability where such limitation or exclusion would be unlawful.

23. Events Outside Our Reasonable Control

We will not be responsible for failure or delay in providing a service where this results from circumstances outside our reasonable control.

These circumstances may include:

• Significant technical failures

• Internet or telecommunications failures

• Third-party platform failures

• Natural disasters

• Government restrictions

• Serious security incidents

• Industrial disputes

• Other circumstances that could not reasonably have been anticipated or prevented

Where reasonably possible, we will communicate with you and take appropriate steps to minimise disruption.

24. Complaints

We want customers to be satisfied with the services they receive.

If you have a concern about a service, please contact us as soon as reasonably possible so that we can understand the issue and try to resolve it.

Email: info@7skyee.net

Please include:

• Your name

• The service purchased

• Your order or booking details, where available

• A description of the issue

• The outcome you are seeking

We will review complaints fairly and respond within a reasonable timeframe.

25. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, website, business practices or legal requirements.

The latest version will be published on this page with an updated "Last updated" date.

Changes will not normally affect services that you have already purchased unless required by law or otherwise agreed with you.

26. Governing Law

These Terms are governed by the laws of England and Wales, unless applicable consumer protection law requires otherwise.

If you are a consumer, you will continue to benefit from any mandatory protections provided by the law of the country in which you live where those protections apply.

The courts of England and Wales will have jurisdiction, subject to any mandatory rights you may have to bring proceedings in another jurisdiction.

27. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.

The remaining provisions will continue to apply.

28. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

29. Entire Agreement

These Terms, together with the applicable service description, Refund Policy, Privacy Policy and any other terms specifically applicable to your purchase, form the basis of the agreement between you and 7Skyee in relation to the relevant service.

30. Contact Us

If you have any questions about these Terms & Conditions, our services or your purchase, please contact us.

7Skyee Consultancy Pvt Ltd

Email: info@7skyee.net