Testing Centre Administrator for Jodhpur Rajasthan

Job description:

 The Testing Centre Administrator is responsible for overseeing the daily operations of the testing centre, ensuring the secure and efficient administration of internet-based exams. This role requires excellent organizational, technical, communication and interpersonal skills to maintain a professional testing environment and provide exceptional service to candidates.

 Key Responsibilities:

•         Test Administration: Manage the setup, execution, and shutdown of internet-based exams in compliance with testing protocols.

•         Monitor candidates during exams to ensure adherence to testing rules and prevent misconduct.

•         Verify candidate identification in accordance with the needs of specific exams and manage check-in/check-out procedures.

•         Technical Oversight: Ensure proper functioning of testing equipment, including computers, servers, and internet connectivity.

•         Troubleshoot and resolve minor technical issues during testing sessions or escalate them as necessary.

•         Conduct regular system checks to maintain equipment readiness.

•         Security and Compliance: Maintain the integrity and confidentiality of exam materials and data.

•         Adhere to all testing policies, procedures, and protocols as outlined by the testing organization.

•         Report any incidents, security breaches, or irregularities to the appropriate authorities.

•         Customer Service: Provide clear instructions and support to candidates before, during, and after exams.

•         Address candidate inquiries and concerns in a professional and empathetic manner.

•         Assist with scheduling and rescheduling exam appointments as needed.

•         Administrative Duties: Maintain accurate records of testing activities, attendance, and incidents.

•         Prepare and submit daily/weekly reports.

•         Ensure the testing centre is clean, organized, and conducive to a professional testing environment.