Urgent Requirement of Workshop Manager in Jodhpur
One of the leading International commercial vehicle brand is hiring for Workshop manager. Candidate should have 5-8 years of experience in workshop management. We are looking for a self motivated individual who is highly expert in people management. Experience in team handling and supervising will be an added advantage.
The job responsibilities are listed below:
· Ensure Dealer Service Profitability by implementing the strategies to improve workshop turnovers, earnings and service absorption ratios.
· Ensuring Parts sales through the dealership as per the targets
· Improving dealer infrastructure
· Ensuring Insurance & AMC business in the area as per the targets
· Service Penetration/Reach
· Ensuring Service promotional activities
· Ensuring parts inventory at dealerships as per EOR norms
· Ensure GSP & DOS implementation
· Enhancing Customer Satisfaction
· Warranty Settlement & increasing self-certifications
· Ensuring feedback to Back-end HQ team through technical reports and failure analysis reports.
· Good negotiation and organizing skills
· Excellent communication skills
· Good process orientation and analytical skills
· Behavioral skills – Customer focus + Networking + Leadership + People management + decision making + Self-motivation